Privacy, handled with care.

We may collect information you provide directly, including your name, email address, phone number, trip dates, destination, guest count, room preferences, support messages, and booking-related details.

We may also collect technical information such as browser type, device identifiers, approximate location, pages viewed, referral sources, and interactions with search, filters, and booking tools.

We use information to provide hotel search results, personalize recommendations, support bookings, respond to inquiries, troubleshoot issues, prevent fraud or misuse, and improve our services.

If you contact our concierge or support team, we use your trip details and communication history to help answer questions and coordinate next steps.

We may share information with lodging providers, travel technology vendors, customer support tools, payment and fraud-prevention services, analytics providers, and other service providers that help operate the website.

We may disclose information if required by law, to protect rights and safety, or as part of a business transfer such as a merger, acquisition, or asset sale.

We use cookies and similar technologies to remember preferences, understand site performance, improve search relevance, and measure the effectiveness of content and campaigns.

You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

We keep information for as long as needed to provide services, meet legal obligations, resolve disputes, maintain business records, and improve platform safety.

We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information.

To make a request, email support@hotelbooking.global. We may need to verify your identity before completing certain requests.